Whiskey Tango Foxtrot? at Daniel Spisak on Technology

Thank you for your interest in the HID Technical Support position. The
position has been filled. I was looking for someone with access control or
technical support experience.

Sincerely,

John Otters
HID Technical Support Manager

Okay, “access control” expereince I don’t have (I’m assuming he means physical access control systems here, like induction keycard systems)

But no “technical support expereince”? What kind of crack is he smoking to read my resume and think I have no troubleshooting critical skills? Anyways thanks for the lead Jody but apparently I dont know how to troubleshoot my way out of a paper bag or know how to configure a building keycard system.

Update: I decided to reply back to this email because I just simply couldn’t believe this guy had read my resume and think I had no troubleshooting skills.

“Mr. Otters,

I appreciate you’re getting back to me with regards to the position being filled, its not a courtesy many managers engage in these days I have found. I must express some curiosity however at the statement you think I did not have any technical support experience? If I am interpreting what you said wrong then by all means I apologize but to get the skills I have with regards to systems administration, network engineering, as well as computer forensics troubleshooting skills are critical skills needed to do those particular jobs. I had worked at Earthlink Networks back in 1997 for half a year doing phone support for both Windows and Mac systems as well but havent included it in my resume for the past few years because it was a long time ago and my current skillset has already superseded the requirements of that position. However, with regards to access control I guess I was not what you were looking for since I’ve never had direct contact with HID’s products. In any event I hope your new candidate works out well for you.

-Dan S.”

It will be interesting to see if I get a response back, but I just can’t believe this.

About the Author

Daniel Spisak was born from the fiery depths of fusion and now roams the pale blue dot known as Earth. I obtained my bachelors degree in Computer Science from UC Irvine at the end of 2007.

I am also involved in technology & security consulting firms as well as being a freelance technology writer. I also contribute to Jerry Pournelle's website and Chaos Manor Reviews. Additionally I am also a freelance photographer as well and you can find my photos either on my own personal gallery or up at my Flickr account or on Zivity.

This blog is one of the main locations where I do my writing, which is then automatically sent to my LiveJournal, VOX, and MySpace accounts. I can also be found on a variety of social networking and microblogging sites like Pownce, Twitter, Brightkite, Facebook, and LinkedIn.

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